Marketing Terms and Conditions.
Use of the Website is available only to such persons who can legally contract under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. shall not be eligible to use the Website.
Any minor desirous to use or transact on Website, is required to conduct such transaction through their legal guardian or parents.
You may not use this Site to send or use e-cards in any manner that would constitute the transmission of Spam or unsolicited e-mails. You may not use scripting or other programs to automate the creation and/or transmission of e-cards. Vistaprint reserves the right, in its sole discretion, at any time, and without prior notice, to limit the number of recipients to which you may send an e-card and/or limit the number of e-cards that you may send.You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
Member agrees to pay GST or other similar taxes, whether international, national, state or local, however designated, which are levied or imposed or may be levied or imposed, with respect to this Agreement. Member is responsible and liable for any fees, including attorney and collection fees, that Vistaprint may incur in its efforts to collect any remaining balances due from Member. This Section shall in no way limit any other remedies available to Vistaprint at law or in equity.
Member agrees to mention GST registration number and Entity Name, if applicable. The Member will ensure that the GST registration number and the Entity Name, if applicable corresponds to the billing address provided, as no change in the said details will be allowed once the order is placed.
Member further acknowledges that Vistaprint will not be responsible for verification of GST registration number and the Entity name, if applicable. Any tax liability arising consequent to non-compliance of law or due to furnishing of incorrect GST registration number and the Entity name, if applicable shall be borne by the Member. In the event, if Member fails to furnish GST registration number at the time of placing the order, the Member will be treated as ‘unregistered’ and will not be able to avail any input tax credit.
In any case, the liability of Vistaprint under GST regime would be limited to the amount of tax charged by Vistaprint.Shipping and DeliveryBack To Top
All Products purchased from the Website shall be delivered to the Member by the Logistics Partner engaged by Vistaprint.
Vistaprint will endeavour to exercise its best efforts to provide expeditious delivery of the products on the estimated arrival date while placing the order. However, Vistaprint cannot accept liability or be held financially responsible under any circumstances for any delay in delivery regardless of cause of such delay. Estimated Arrival Date is purely indicative and is subject to change due to change in conditions post placement of order. Vistaprint disclaims any claims or liabilities arising from any delays or and damages for goods in transit. Vistaprint shall not be held responsible and will bear no liability for delays or and damages caused by but not limited to bad weather, flight delays, political disruptions, other unforeseen circumstances. Any reasonable delay beyond Vistaprint’s control will not constitute as a deficiency of service on the part of Vistaprint.
The member undertakes to provide accurate postal address to facilitate delivery by Vistaprint. Incomplete address details are likely to result in loss or delay of shipment. Vistaprint will not be held liable for delays or loss of shipments or any other loss caused due to inaccurate and incomplete address. Member will be liable to pay for the product or service which is undelivered for want of completeness/accuracy of address provided at the time of placing the order. Vistaprint will not be held liable for misplaced, lost shipments, delays, incorrect deliveries, or any other loss caused to the member.
In an event where the Member requests for a change to the product, address, or any other details pertaining to the product or service post placement of order, this will result change to the original Estimated Arrival Date subject to availability of the product at the time and post such change request. Vistaprint will endeavour to accommodate such changes requested post placement of order, however, will not be held liable under any circumstances for non-execution of such change requests.
Vistaprint shall be entitled to dispose the Products ordered by the Member in the event that the Member is not available for delivery or refuses delivery within 7 days of first delivery attempt. In the event of disposal, Vistaprint will not be liable for any misuse post such disposal.Cash on Delivery (COD)Back To Top
We provide the cash on delivery facility for our valued customers. Cash on delivery is available only for select pin codes and hence the orders will be confirmed if your pin code is serviceable.
Member can pay using cash or by card (if accepted by Vistaprint Logistics Partner) at the time of delivery of order placed under COD. Except by cash or card, no other mode of payment will be accepted.
Member will be required to pay the amount as stated on the shipping label for all Cash on Delivery Orders. In case of split shipment of single order or consolidation of multiple orders, the value on the shipping label might not correspond to the product delivered. In case of over payments for such shipments, Vistaprint will refund any excess cash received to the Member on request and to the Bank Account provided. Such refund will be processed provided there is a confirmation of cash received from the logistics partner.
By selecting the COD option, the member is agreeing to pay the order value on delivery. Vistaprint reserves the right to take suitable action including but not limited to account suspension, recovery proceedings and legal course of action against the member.Returns, Replacement, Refunds or Merchant CreditBack To TopA Member can choose to request for Replacement (identical product only) for the product ordered OR choose to avail Merchant Credit in lieu of refund, such credit will be available for use by the Member for a period of (45) forty-five days. Post such period, the merchant credit will lapse and hence would not be usable for any future payments by the Member nor the Member shall be entitled for Refund.
Timeframe for Refund
All Refunds will be made within 10 Working Days of refund confirmation by Vistaprint Customer Care Team.
• For Cash on Delivery transactions, the Member has the option to receive the Refund in any bank account via NEFT and it is the responsibility of the Member to share the valid bank details to avail the said return.
• For payments made through electronic means like debit card, credit card, net banking, wallet etc. refund shall be made using the same payment mode.
On request from the Member, Vistaprint is liable to provide ARN (Acquirer Reference Number) or UTR (Unique Transaction Reference Number) to the Member for refunds made to the Member. However, in an event of non-receipt of such a refund in the designated Bank Account, it will be the responsibility of the Member to provide Vistaprint with the set of documents required to support the claim of non-receipt. Vistaprint through its payment’s service provider shall, initiate the refund procedure post satisfactory verification of the documents provided by the member.
Timeframe for Returns
All Return/Replacement/Refund should be initiated by the Member within 45 days of the placing the order (Order Date).
Condition for Returns
Vistaprint reserves the right to recall the Product from the Member. Replacement/Refund on such recalled Products will be subject to successful return of the Product to Vistaprint. The Member will be responsible for returning the Product in a reasonable condition without any damage to the Product. In case the Product is recalled, Vistaprint will make arrangements for pickup of the product from the Member at no cost to the Member. Replacements, if requested will also be sent free of cost.
Vistaprint reserves the right to blacklist a Member if it is found that such a Member is known to abuse its Refund Policy. In such cases Refund/Replacements/Merchant Credit will be denied to the member at sole discretion of Vistaprint.Transfer of TitleBack To Top
Grievance/Nodal/Compliance Officer Name: Vrushali Mundhwa, Customer ServiceDispute ResolutionBack To Top
Email ID: GrievanceOfficerIndia@vistaprint.com
Customer Care Number: 02522-669393
At Vistaprint, we are committed towards ensuring that disputes between Vistaprint and Members are settled amicably by way of the dispute resolution mechanisms and procedures
The Member may access the help centre at https://www.vistaprint.in/customer-care/service-centre.aspx?xnav=top .